Terms and Conditions

Before Ordering:

We are unable to ship our products to Austria, Belgium, Canada, Czech Republic, Estonia, Germany, Hungary, Italy, Lithuania, Norway, Portugal, Sweden, Thailand and Turkey.

Please make sure that your country’s Laws & regulations allow you to import a certain quantity of ED drugs for personal consumption without prescription.

You will be responsible to pay import duty, VAT and Tax, if applicable in your country.

Order, Payment and Shipping:

When you place your order, we immediately email you an order confirmation. If you do not receive it, please check the email address you gave us is spelt correctly. If it is, please check your email SPAM folder. If it is not found there, please contact us from our Contact Us page by using an alternative email address.

Once your payment is completed, you should receive a second email to confirm your payment and your order is now in processing. If we are unable to fulfil your order or there is a payment problem we will email you.

Once the shipping is ready, a shipping confirmation will be emailed to you accompanied with a tracking number.

Cancellation:

We accept your cancellation within two hours after your payment is completed, otherwise we are unable to accept your cancellation.

Delivery times:

Your order is sent from India.

Registered Airmail – 12 to 21 days
EMS(Express Mail Service) – 7 to 12 days

Whereabout of the shipped package can be tracked at https://www.17track.net/ or http://ipsweb.ptcmysore.gov.in/ipswebtracking/ . Please allow 3 to 5 days to appear the whereabout.

Shipping method:

Your order is sent from India or Singapore.  We ship  your order by Registered Airmail or EMS(Express Mail Service) or DHL eCommerce depending on destination and products . It is required your signature upon delivery. If you are not available at the time of delivery, a notice will be left to advise of the attempted delivery and how to contact the post office/DHL to arrange a re-delivery or where it is stored for collection.

Lost and Refund:

If the shipped package is lost and not delivered within 4 weeks after shipment,  we will ship it again at free of charge.  If 2nd attempt of delivery is confiscated by the customs authority of delivered country due to the violation of the law and regulations, There is no 3rd attempt of delivery and no refund is made.  – Updated on 21 Nov 2015 –

Privacy Policy

We will not disclose your personal information to any other party except where we are legally required by law to disclose your personal information.